Challenge

One Telecom, the largest ISP in Albania, requires a fully managed transcode and NOC solution to support over 180 HD channels and guarantee 24/7 service availability.

 

Solution

Klim IT operates a complete managed service, integrating MediaKind transcoding with NOC monitoring and direct SPTS links. A dedicated operations team in Tirana runs the platform around the clock, handling workflows, vendor coordination, and escalations.

 

Result

• 180 HD channels delivered reliably
• 24/7 NOC operation with strong SLA compliance
• Scalable foundation for future services